Bookshelf
2024
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Sense and Respond
How Successful Organizations Listen to Customers and Create New Products Continuously
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Outcomes Over Output
Why customer behavior is the key metric for business success
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Discussing Design
Improving Communication and Collaboration through Critique
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Change
How to Make Big Things Happen
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Escaping the Build Trap
How Effective Product Management Creates Real Value
2023
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Accessibility for Everyone
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Make Time
How to focus on what matters every day
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Org Design for Design Orgs
Building and Managing In-House Design Teams
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Think Again
The Power of Knowing What You Don't Know
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Product-Led Onboarding
How to turn users into lifelong customers
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The Making of a Manager
What To Do When Everyone Looks To You
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Range
Why Generalists Triumph in a Specialized World
2022
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Continuous Discovery Habits
Discover Products that Create Customer Value and Business Value
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The Messy Middle
Finding Your Way Through the Hardest and Most Crucial Part of Any Bold Venture
2021
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Bullshit Jobs
A Theory